Nine times out of ten, it’s not a people problem, it’s a systems problem.

- Liz Kendrick, Owner

EMS agencies and fire departments are filled with smart and caring professionals that are tasked with some of the most important work in our communities. This workload continues to grow and unfortunately, many agencies and departments are struggling to keep up.

This has lead to a growing frustration amongst agency and community leaders, employees, and the citizens we serve. Incremental believes that the work our fire and EMS agencies do is complex and important, and requires well planned and unique workflows to succeed within the constraints of our industry.

That's why Incremental Services is here to help you develop plans and workflows that will allow you to do your best work.

Ways Incremental would love to help: 

  • development of strategic roadmaps for your agency

  • tailored work plans to help you achieve your strategic goals

  • management and clinical education opportunities to help your team provide the best care you can

  • finding low-cost solutions to streamline your operations and alleviate stress

Our Values

  • We don’t just wing it when it comes to work. We believe in metrics and measurements because if you can measure it, you can see it. We will utilize evidence-based approaches and work with you to identify key metrics that can help us determine if what we’re doing is working. It's not just about trying new things; it's about knowing what works.

  • Hate waste? So do we. That's why our solutions aren't just quick fixes. They're built to last, rooted in a foundation that endures the test of time. Quick change withers. Incremental change is transformational. We are here to guide you and ensure sustainability and success every step of the way.

  • Can’t stand bringing work stress into your home? Us either. We prioritize the well-being of every individual within a team. From frontline workers to middle managers and top leadership, we ensure that everyone's concerns and challenges are heard. By boosting morale, creating a positive cultural shift around change, and fostering a sense of fulfillment at work, we create a ripple effect that leads to increased productivity and better outcomes for everyone involved.

  • We believe that true transformation requires a thorough understanding of the complexities at play. We ask a lot of questions and listen attentively to gain a clear picture of challenges and opportunities. When every decision is informed by a thoughtful analysis and a thorough understanding, lasting change becomes not just a possibility, but a reality.